PRIVACY POLICY

GetSnapped ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.getsnappeddetroit.com (the "Website"), book our services, contact us, or otherwise interact with us. By using the Website or our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or provide us with any personal information.

We collect information in several ways. You provide information directly to us when you submit your name, email address, phone number, mailing or event address, event details such as date, time, location, and number of guests, payment information (which is handled securely by our third-party payment processor—we do not store full card details), messages, notes or special requests sent through contact or booking forms, and any photos, videos, or other content you voluntarily upload or share with us, for example for custom gallery access. We also automatically collect certain information, including your IP address, browser type and version, operating system, device type, pages visited, time spent on pages, referring and exit pages, approximate location derived from your IP address, and data collected through cookies, web beacons, and similar tracking technologies (see the Cookies section below). In connection with events, we may receive limited guest information only if you provide it to us, such as email addresses for digital gallery delivery. Photos and videos captured at events are typically made available only to event attendees through private links, passwords, or galleries for a limited time. We do not use facial recognition technology or collect biometric data for identification purposes.

We use the information we collect to process and confirm bookings and reservations, communicate with you about your event including sending confirmations, reminders, invoices, and follow-up surveys, process payments and help prevent fraud, provide customer support, send marketing communications only if you have opted in, improve our Website, services, and overall user experience, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of our Website and services.

We use cookies and similar technologies to enhance your experience, analyze how the Website is used, and deliver personalized content or advertisements where applicable. Essential cookies are required for the Website to function properly, analytics cookies help us understand visitor behavior (for example through tools like Google Analytics), and marketing cookies may be used for retargeting or advertising purposes. You can manage cookie preferences through your browser settings or through any cookie banner we provide. Please note that disabling cookies may limit some functionality of the Website.

We do not sell your personal information. We may share your information with service providers such as payment processors, email service providers, cloud storage and hosting companies, and booking or scheduling tools; with event venue partners only as necessary to fulfill your booking; with legal authorities when required by law, subpoena, or to protect rights or safety; and with successors in the event of a merger, acquisition, or sale of assets.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Event photos and videos are typically deleted from our systems after the agreed retention period, which is commonly 30 to 90 days unless otherwise specified with you.

Depending on your location, you may have certain privacy rights, including the right to access, correct, or delete your personal information, to opt out of marketing emails using the unsubscribe link included in every email we send, to opt out of any sale or sharing of personal information where applicable, and to limit the use of sensitive personal information if relevant. You may also withdraw consent where our processing is based on consent. For California residents under the CCPA/CPRA, you have the right to know what personal information we collect, use, and share about you, to request deletion of your personal information, to opt out of any sale or sharing of personal information (we do not sell personal information), and to be free from discrimination for exercising these rights. To exercise any of your rights, please contact us using the information provided below. We will verify your identity before responding to such requests.

Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected such data, we will take steps to delete it.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States. We use appropriate safeguards for such international transfers where required by law.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated "Last Updated" date. If we make material changes, we will notify you by email or by placing a prominent notice on the Website.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: pose@getsnappeddetroit.com Phone: 248.535.4950

Thank you for trusting us with your information.